Under the Security Providers Act 1993, security firms and people who are employed in the security industry such as security officers, crowd controllers, bodyguards, private investigators, security advisers and security equipment installers must be licensed to work in Queensland.

In order to qualify for a crowd controller’s licence from 1 July 2008, you must have completed the following units of competency listed below and been assessed as competent by a registered training provider. 

BARS Training Australia in partnership with the Australian Training Academy (National Provider 0686) now offers this course with a flexible delivery strategy that is not only tailored to our client needs but are realistic, industry based and the most practical available.

Course Title  -  Crowd Controller Course (Qld) – Entry Level

PRSS0201A  -  Communicate effectively in the security industry

PRSS0202A  -  Maintain workplace safety

PRSS0203A  -  Work effectively in the security industry

PRSS0204A  -  Work as part of a team

PRSS0205A  -  Provide security services to customers

PRSS0210A  -  Control access to and from premises

PRSS0211A  -  Monitor and control individual and crowd behaviour

PRSS0215A  -  Operate basic security equipment

PRSS0216A  -  Patrol premises

PRSS0303A  -  Determine response to security risk situation

PRSS0309A  -  Maintain security of environment

PRSS0305A  -  Manage conflict through negotiation (R)

PRSS0316A  -  Control persons using empty handed techniques (R)

HLTFA301A   -  Apply First Aid (R)

The qualification will be issued based on the successful completion of the units of competency. Competencies indicated with an (R) requires retraining (not RPL) on a triennial basis (every three years) to retain a Queensland crowd controllers license.

Pre-requisites

Participants should be eligible to hold a security license and should contact the Office of Fair Trading on 1300 656 030 or by following this link to the Office of Fair Trading Website to confirm their eligibility prior to commencing the course. (view website)

All participants should also have basic language, literacy and numeracy skills and are required to identify if they require language, literacy and numeracy support prior to enrolment.

Participant can also ask for language, literacy and numeracy support during the delivery if they find they are experiencing difficulties.   For more information on language, literacy and numeracy please view the Australian Training Academy Student Handbook (view handbook)

Course Information

Our course is separated into two parts that deal with the theory and practical skills required in the Queensland Crowd Control industry. 

PART A

A self paced correspondence course with on-line tutorial support available to assist participants gain the underpinning knowledge necessary to successfully complete Part B .  Once course fees have been received the enrolled participant will be forwarded all course material along with a Key code to access on-line tutorial support and additional resources.

PART B

This two day face-to-face component of the course is normally conducted over a weekend or outside of business hours for convenience of our clients.

During this two day component participants will receive instruction relating to legislative requirements, first aid, communication techniques, basic document examination and control, restrain & removal techniques. The face-to-face component allows participants to take part in role-plays, scenario enactments, group discussions and demonstrations that create an excellent and variety based learning environment.

Schedule of Fees

The scheduled fee will be paid in full on enrolment and prior to the commencement of the training program.  All fees paid will be issued with an acknowledgement receipt/tax invoice via email as proof of receipt of monies paid for access to course material and on-line tutorial support.

$549 per participant (all inclusive)

All training will be conducted in an appropriate training venue throughout Queensland with all required training equipment supplied by BARS Training Australia as published on the BARS Training website.

* * * * * SPECIAL GROUP DISCOUNT OFFER * * * * *

South East Queensland

Training with be conducted anywhere within South East Queensland with an initial booking of 4 or more participants on a single invoice for a total cost of $500 per participant.

Outside South East Queensland

Training with be conducted anywhere outside South East Queensland with an initial booking of 6 or more participants on a single invoice for a total cost of $500 per participant.

This special offer is conditional that training is conducted on appropriate premises nominated and supplied by the initial invoice holder. This session will be advertised at no expense to the client in the locality, with outside participants welcome to attend at there own expense.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is the acknowledgment of skills and knowledge held by an individual as a result of formal training, work experience and /or life experience. If you believe that you already possess some or all of the learning outcomes contained in this course and you can demonstrate current competency, then you can apply for RPL.  To register for RPL you simply contact the Australian Training Academy on (07) 32 096 000 during office hours.

Enrolments

Enrolment occurs through online registration and payment of course fees.  Your details are captured and stored securely, with the results of your training being linked to this enrolment information.

Refunds

All requests for refunds are to be made in writing on a Refund Request this form that needs to be accompanied by supporting documentation where applicable. This form can be obtained by contacting the BARS Training Australia on 0414 527 800 during office hours.

NOTE

Participants are responsible for reading all relevant materials provided on the website including the Australian Training Academy Student Handbook and the information about courses prior to enrolment. Once participants have entered their details it will be accepted by all parties that they have read the Student Handbook and agree with all the Terms and Conditions prior to commencing their training.